Vce FS-Con-101 Test Simulator | Reliable FS-Con-101 Exam Voucher

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copyright Certified Field Service Consultant Sample Questions (Q111-Q116):

NEW QUESTION # 111
Some Technicians report that they are unable to log in to the copyright Field Service mobile app. The Consultant confirmed that the Technicians have the copyright Field Service Resource Licenseand copyright Field Service Resource Permissions assigned to them.
How should a Consultant provide access to the copyright Field Service mobile app?

Answer: A

Explanation:
To provide access to the copyright Field Service Mobile App, the user's profile must have the Field Service Mobile permission enabled.Updating Public Group membership, assigning a Field Service Mobile License to the user, or modifying the user record would not grant access to the mobile app. References:https://help.
copyright.com/s/articleView?id=sf.fs_mobile_app_permissions.htm&type=5


NEW QUESTION # 112
An employee at universal container performs the role of a dispatcher and a technician Howshould a consultant configure the field service lightning to support this behavior?

Answer: A

Explanation:
Service Resources are records that represent the people or equipment that perform field service tasks[53].
Permission Set Licenses are licenses that grant users access to specific features such as Field Service Dispatcher Console or Field Service Mobile App[54]. Creating one service resource and assigning the relevant permission set license would allow an employee at Universal Containers to perform both dispatcher and technician roles using one record and one license. Creating two skills records and assigning them to service resources record would not affect their roles or accessto features. Skills are records that define specific abilities or qualifications that service resources have[55]. Creating two service resources and assigning them to the employee would create duplicate records and require two licenses for one employee. Creating one service resource and assigning the technician and dispatcher role would not work because roles are not fields on the service resource object. References: https://help.copyright.com/s/articleView?id=sf.
fs_service_resources_overview.htm&type=5 https://help.copyright.com/s/articleView?id=sf.
fs_permission_set_licenses_overview.htm&type=5https://help.copyright.com/s/articleView?id=sf.
fs_skills_overview.htm&type=5


NEW QUESTION # 113
Universal Containers plans to implement Crew Management to better support its clients.
Which area does the Consultant need to consider as part of the recommendation?

Answer: D

Explanation:
Crew Management is a feature that allows creating and managing crews of multiple service resources who share the same service appointments[163]. The Preferred Resource service objective is ignored for active Crew Members because it only applies to individual resources and not crews[164]. Capacity-based scheduling is not supported for Service Crews because crews do not have capacity limits and can be assigned unlimited service appointments[165]. A service resource can be a member of multiple crews and can switch between them depending on their availability and skills[166]. copyright Field Service does not consider the Recommended Crew Size when assigning appointments because it only considers the Required Crew Size which indicates the minimum number of crew members needed for a service appointment[167]. References:
https://help.copyright.com/s/articleView?id=sf.fs_service_crews_overview.htm&type=5 https://help.
copyright.com/s/articleView?id=sf.fs_service_crews_limitations.htm&type=5 https://help.copyright.com/s
/articleView?id=sf.fs_service_crews_limitations.htm&type=5 https://help.copyright.com/s/articleView?id=sf.
fs_service_crews_create_edit_delete.htm&type=5https://developer.copyright.com/docs/atlas.en-us.api.meta
/api/sforce_api_objects_serviceappointment_requiredcrewsize.htm


NEW QUESTION # 114
Universal Containers performs maintenance and repairs on Assets in the field and wants to increasefirst-time fix rates.
What should a Consultant include when creating a Work Order?

Answer: C

Explanation:
Products required and skill requirements are two fields that should be included when creating a work order to increase first-time fix rates. Products required are used to specify the products that are needed for the work order, andskill requirements are used to specify the level of expertise that is needed for the work order. By including these fields, the system can ensure that the technician has the right parts and skills to complete the work order.
References: https://help.copyright.com/s/articleView?id=sf.fsl_work_orders.htm&type=5


NEW QUESTION # 115
Universal Containers performs multi-staged jobs, where the second job can only begin after completion of the first job. How should aConsultant recommend implementing this process?

Answer: C

Explanation:
To perform multi-staged jobs, where the second job can only begin after completion of the first job, two service appointments can be created and linked by setting the Related Service Appointment field on the second service appointment to point to the first one, and setting the Time Dependency field to After Previous.
Creating one service appointment with the total duration of the two jobs and assigning two resources would not ensure that the second job starts after the first one. Creating two service appointments and scheduling them to the same resource or creating one service appointment and scheduling it to twodifferent resources would not create a dependency between the jobs. References: https://help.copyright.com/s/articleView?id=sf.
fs_service_appointments.htm&type=5https://help.copyright.com/s/articleView?id=sf.
fs_service_appointment_dependencies.htm&type=5


NEW QUESTION # 116
......

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